RETURN POLICY
Last updated November 18, 2023
All bSteps as of June 2025 are FINAL SALE. Tarrifs have hit many businesses, and we are no different. Unfortunately I have made the decision to not order any additional sizes or colors at this time. When I purchased bSteps to keep it alive, and improve the already amazing danceabiity, I was so passionate about bringing HIGH QUALITY dance and festival footwear for all. The way footwear manufacturing works is very advanced, especially if you are a small business. Due to never being able to hit a high MOQ, as bSteps was always self funded, I guessed the best I could on what sizes might be the most popular. I had some made custom, and I had them flown instead of shipped via boat to make sure any orders were fulfilled in the fastest amount of time possible as that is expected by consumers. I was truly hoping that a viral moment was waiting just around the corner and that the higher MOQ would be easy to hit one day, but unfortunately I am unable to utilize my personal finances to keep bSteps afloat with our new lines due to the exorbitant cost associated with manufacturing a higher quality with a lower MOQ. I want to thank all of you bSteppers out there for your patronage. I will be doing a final sale for all lines in July. When they are gone, they are gone. For sizing, please use your street size. I will only be able to exchange if the half size up or down is in stock. I appreciate you understanding as bSteps transitions due to the current landscape. If you have interest in speaking regarding ways to crowd fund or keep the branding alive, I am open to partnerships at this time. Please see the adjustments to the return policy below. This is effective as of 6/1/25. Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may exchange it with us . Please see below for more information on our return policy.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your exchange and inspecting the condition of your item, we will process your exchange. Please allow at least fifteen (15) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed. bSteps Sparkle line, and Rebel line are final sale at this time. Please ensure your size is correct prior to ordering.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● bSteps dance boots must be in an unworn condition. To be specific, if you've worn the product outside, or to dance in, they are not valid for exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
3177219233
